Privacy Policy

Effective Date: January 2026

VelluBaby LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, shipping address, billing address
  • Payment Information: Credit card details (processed securely through our payment processor)
  • Order Information: Purchase history, product preferences
  • Communication Data: Messages you send us through contact forms or email

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you promotional emails (with your consent)
  • Improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate our business (shipping companies, payment processors)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@vellubaby.com
Phone: (575) 912-3967
Address: VelluBaby LLC, New Mexico, USA