Terms of Service

Effective Date: January 2026

Welcome to VelluBaby LLC. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to comply with all applicable laws and regulations.

2. Products and Pricing

We strive to provide accurate product descriptions and pricing. However:

  • Product colors may vary slightly from images due to screen settings
  • We reserve the right to correct pricing errors
  • Product availability is subject to change
  • All prices are in USD unless otherwise stated

3. Orders and Payment

When you place an order:

  • You are making an offer to purchase products
  • We reserve the right to accept or decline your order
  • Payment must be received before shipment
  • We accept credit cards and cash on delivery (COD)

4. Shipping and Delivery

Shipping times and costs vary by location. We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you upon delivery.

5. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information about returns, exchanges, and refunds.

6. Product Safety

All products meet applicable safety standards. However:

  • Always supervise children with products
  • Follow all product instructions and warnings
  • Discontinue use if products show signs of damage
  • Keep small parts away from children under 3 years

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of VelluBaby LLC and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

VelluBaby LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product.

9. Indemnification

You agree to indemnify and hold VelluBaby LLC harmless from any claims, damages, or expenses arising from your use of our products or violation of these terms.

10. Governing Law

These Terms of Service are governed by the laws of the State of New Mexico, USA. Any disputes shall be resolved in the courts of New Mexico.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: hello@vellubaby.com
Phone: (575) 912-3967
Address: VelluBaby LLC, New Mexico, USA